First place for the Dr. Dietrich Müller GmbH at the DIMA Award 2021
Ahlhorn | 18.11.2021/XNUMX/XNUMX
Around 80 companies have applied for the DIMA Award 2021 with their innovative solutions. Of these, 12 companies were shortlisted. With the topic of digitization of ordering processes for 2D and 3D components for B2B and B2C customers with immediate offers through an online ordering system, Dr. Dietrich Müller GmbH positioned at the DIMA Award 2021 in the area of sales solutions and took first place.
The Digital Fabricator is the innovation in the field of sales solutions
With the new Digital Fabricator, the Dr. Dietrich Müller GmbH the range of offers for its customers. Whether 3D printing, CNC, milling, punching or laser, all areas are covered by one system. The Digital Fabricator combines the various manufacturing processes into one system so that the ideal solution is available for creating components.
Previously, customers had to send design drawings or CAD files for computer-aided design to the company in order to evaluate the feasibility and manufacturing costs of components. By implementing the Digital Fabricator on the Dr. Dietrich Müller GmbH will enable the customer to upload their digital design files to the company's own system, select various manufacturing processes, check the feasibility and receive an offer price for the respective component in the shortest possible time. If the ordering process is triggered, the data is transferred directly from the online ordering system to the production machine.
Upload the CAD file, select the desired manufacturing process, select the material and receive the offer in seconds. Further advantages for the customer are: an order can be tracked in real time and, above all, time and money can be saved. The easy and uncomplicated ordering via common online payment systems rounds off the customer offer.
Overall, the personnel expenses for customer inquiries could be reduced and the remaining capacity was shifted to production, so that Dr. Dietrich Müller GmbH has achieved a significant increase in sales. A win-win situation for both the customer and the company.
Of course, there is still the possibility of personal advice, especially when it comes to special solutions.
Industry 4.0 as a model for the expansion of production
Winning the award shows that the company is in tune with today's zeitgeist with the expansion of digitization in sales and production and is pursuing the right strategy. In the spirit of Industry 4.0, all machine systems are to be connected digitally in the future so that all production processes can be mapped using one system. This should further increase the efficiency of the company.
Future prospects in the field of production
the dr Dietrich Müller GmbH would like to further expand its online offering. For this purpose, more transparency is to be created in production. In the future, customers should be able to follow production processes of, for example, prototype systems in pictures. For this purpose, all plant systems are to be equipped with cameras. With 3D printing, this is already a reality and is being prepared for the customer. In this way, the company will turn its production process into a customer experience in the future.
Would you like to test our Digital Fabricator? Then visit our website (https://www.mueller-ahlhorn.com/de/digitaler-Manufacturer/).